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Tracking2 min

View the rides list

How to track active orders, statuses, and the Live Command Center counter

When to use this

The screen the dispatcher lives on most of the day. All existing orders + their execution state.

Live command center

The dashboard header has a Live command center with 3 real-time counters:

  • Unassigned — orders without a driver yet (red = needs action)
  • In Progress — rides running right now
  • Completed — rides finished in the selected window

The orders list

Menu: Operations → Orders.

Columns:

  • ID — order number
  • Dates — ride dates + waypoint count
  • Price — in ₪ + billing type (per ride / total)
  • Status — current status

Order statuses

StatusMeaning
ProvisionOnly for customer-created orders — waiting for dispatcher approval
AcceptedApproved and on the board. Initial state for org-created orders
AssignedAssigned to a driver
In ProgressCurrently running
CompletedDone
CanceledCanceled
  • Filter Orders... — free-text search
  • Filter by district... — filter by region
  • All / Display — pick which columns to show

Recurring orders

Orders with a Daily · 14 rides (or similar) badge are a recurring sequence (e.g. daily employee shuttle). They're managed as a single unit.

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